Multi-Agency Case Management

Business & Decision has worked with many DIP’s, Drug Action Teams and treatment providers and developed a multi-agency case management solution to assist them in their operations; to increase case management, demonstrate performance and enable best practice when sharing data. Multi case management is a unique and powerful web-based case management solution that enables clients to be tracked through their cycle of interventions and maintain a continuity of treatment and/or attention. Multi case management can track and record key client information in relation to:
1. Objectives, actions and outcomes of client meetings
2. Treatment modalities
3. Court appearances
4. Arrests and prison sentences
5. Identification of risks and issues
6. Drug usage, prescriptions
7. Other social care interventions

Multi case management enables the DIP to connect diverse processes, people and systems in its single web-based environment. Within this unifying environment, all stakeholders including police services, probation services, prison services and treatment agencies, can immediately access and share key client information. Multi case management includes so many key components like diary, to-do list, task-list, client database and so many things. We will discuss on those key components in out next post.More…