Business & Decision has worked with many DIP’s, Drug Action Teams and treatment providers and developed a multi-agency case management solution to assist them in their operations; to increase case management, demonstrate performance and enable best practice when sharing data. Multi case management is a unique and powerful web-based case management solution that enables clients to be tracked through their cycle of interventions and maintain a continuity of treatment and/or attention. Multi case management can track and record key client information in relation to:
1. Objectives, actions and outcomes of client meetings
2. Treatment modalities
3. Court appearances
4. Arrests and prison sentences
5. Identification of risks and issues
6. Drug usage, prescriptions
7. Other social care interventions
Multi case management enables the DIP to connect diverse processes, people and systems in its single web-based environment. Within this unifying environment, all stakeholders including police services, probation services, prison services and treatment agencies, can immediately access and share key client information. Multi case management includes so many key components like diary, to-do list, task-list, client database and so many things. We will discuss on those key components in out next post.More…
Showing posts with label Case management Process. Show all posts
Showing posts with label Case management Process. Show all posts
Wednesday, January 7, 2009
Tuesday, December 30, 2008
Case Management-2
The Case Management approach assumes that clients with complex and multiple needs will access services from a range of service providers and the goal is to achieve seamless service delivery. This assumption highlights that the concept of Case Management is based in service provision arrangements that require different responses from within organizations and across organizational boundaries. Case management is described as a boundary spanning strategy to ensure service provision is client rather than organizationally driven.
Case Managers provide the coordinating and specialist activities that flow from the particular setting, program and client population. However it is usual to identify the following process as core to Case Management: screening, assessment/risk management, care planning, implementing service arrangement, monitoring/evaluation and advocacy.
Where is Case Management used?
Case Management has been adapted to a wide range of settings including community care for the aged, and people with disability and mental health issues; acute health settings; injury management and insurance related areas; correctional services; court systems; in the management of chronic health conditions; child and youth welfare; at risk populations in schools; managed care and employment programs.
Who are the Case Managers?
Human service, health and allied health professionals, people with experience in the particular sector where Case Management is implemented, administrative staff designated to the role.
Case Managers provide the coordinating and specialist activities that flow from the particular setting, program and client population. However it is usual to identify the following process as core to Case Management: screening, assessment/risk management, care planning, implementing service arrangement, monitoring/evaluation and advocacy.
Where is Case Management used?
Case Management has been adapted to a wide range of settings including community care for the aged, and people with disability and mental health issues; acute health settings; injury management and insurance related areas; correctional services; court systems; in the management of chronic health conditions; child and youth welfare; at risk populations in schools; managed care and employment programs.
Who are the Case Managers?
Human service, health and allied health professionals, people with experience in the particular sector where Case Management is implemented, administrative staff designated to the role.
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